Payment Policy

At StudioAlua, we strive to provide all our customers with a secure and reliable payment experience.

Our website uses Secure Sockets Layer (SSL) encryption technology to protect your personal and payment information.

SSL technology encrypts sensitive data during transmission, ensuring your information remains secure.

You can verify that our website is secure by checking for:

We currently accept the following payment method:

All payments are securely processed through Shopify’s payment system.

All prices on our website are displayed in USD (﹩).

Our store complies with the Payment Card Industry Data Security Standards (PCI DSS).

This means that all payment transactions are processed through secure systems designed to protect your financial information.

We do not store your full payment details and do not have access to them.

Your privacy is important to us.

We do not sell, rent, or share your personal data with third parties, except when necessary to process your order or comply with legal obligations.

For more information, please refer to our Privacy Policy.

If you have any questions about this Payment Policy, you can contact us at:

Store name: StudioAlua USA
Legal entity: Thermohaus

Business address:
128 City Road
London
EC1V 2NX

Company number:
16758907

Email:
support@studioalua.com

Phone:
+1 7867354928

Customer Service Hours
Monday to Friday | 09:00 – 17:00 (GMT+1)
Weekends | 11:00 – 16:00 (GMT+1